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第一篇：旅游英语欢迎词
旅游英语欢迎词
篇一：英文导游欢迎词范文
Ladies and gentlemen:
Welcome to ______!May I introduce my Chinese colleagues to you This is Mr ____ from (China International Travel Service). He will travel with you throughout the trip in China. This is Mr ____,our driver. His bus number is ***. My name is ______. I am from CITS.My job is to smooth your way,care for your welfare, try my best to answer your questions, and be your guide/interest during your stay in ______. If you have any special interest, please tell your tour leader and s/he will let us know. We`ll try our best to make your stay in ____ a pleasant one. We highly appreciate your understanding and co-operation.
篇二：英文导游欢迎词
Good xxx, ladies and gentlemen.
Welcome to CHINA, Welcome to SHENZHEN
Please sit back and relax, Your luggage will be sent to the hotel by another bus,so you do not have to worry about it.
Let me introduce my team first. Mr x is our driver,He has 20years of driving underhis belt, so we are in very safe hands. I always call my English name is xxx,my Chinese name is xxxx,you may call me xxxx or Mrxx, which is my family name. we are from SHENZHEN OVERSEAS INTERNATIONAL TRAVE SERVICE,On behalf of xxxand my colleagues, I ’d like to extend a warm welcome to you all.
During your stay in our city, I will be you local guide, I will do everything possible to make your visit a pleasant experience.If you have any problems or requests,Pls do not hesitate to let me know.
you are going to stay at the Crown plaza hotel, a luxurious ,five star hotel, Althouth the hotel is not exactly in downtown SHENZHEN, it is strategically located with easy access to many tourist attractions. As you will be staying in our city for two days, you will do well to remember the number of our bus and my Phone NO., the bus NO. is xxx ,my phone NO.isxxxx. let me repeat....
There is one thing I must warn you against, You must not drink an tap water in the hotel, because un boiled water might make you ill.
I do hope you will enjoy your time in our city.
篇三：英文导游欢迎词
emple of Solitary Joy is located at inside west city gate of Ji County, Tianjin City. It is known for its refined architecture skill in Channel’s ancient buildings and has got the reputation of Six Best. These are: The earliest Dingshan Gate (Gate of Withstanding Hill) of the ground hall preserved now; The earliest Chiwei object on the Hill Gate preserved now; The earliest plane distribution which took pavilion as the center on the architecture plane; The biggest clay sculptured statue of eavara inside a pavilion in China; The Avalokiteavara is also the most ancient high storeyed one; The more precious fact is that the Temple of Solitary Joy has stood unscathed after thousand years of rain, snow, wind and frost and 28 big attacks, hence the most durable ancient Monastery of thousand years.
Entering the Temple , the first comes to sight is 10 m high gate, on the arch of which there hangs a horizontal inscribed board: Temple of Solitary Joy. The single eaves ground hall roof was the roof building form during the western Tsin (AD265-316) and Southern and Northern Dyansty (420-589) period, which was called Siadading in ancient time and now it is called big roof. On the two ends of the plane ridge, there are inward Chiweis. Chi denoted sparrow hawk in ancient time, which is a kind of fierce bird. The stand base of the gate is comparatively low, but the hall pinnacle is much higher above eaves and the pottery animal figures look sturdy; solemn and sturdy. There is no ceiling inside the pinnacle, therefor the painted beam and purlieus are visible. The whole piece is exquisitely wrought, simple arranged and skillfully done, for which people gasp in administration.Crossing the gate, one comes to the core building - Avalokitesvara Pavilion, 23 m in height. Form outside appearance, it is two storeyed, but inside there is a hidden storey, thus three storeyed in fact. On the eaves corners, pottery unicorns are sculptured, on which little Buddha statues ride. Copper bells are hung under eaves corners, swaying with the wind, a specially refined scene. The most attractive thing is the structure of Dougong (sets of brackets on top of the columns supporting the beams within and roof eaves without――each set consisting of tiers of outstretching arms called Gong, cushioned with trapezoidal blocks called Dou). It is made of overlapping Dougong shaped wood blocks and bow shaped horizontal wood bars by adopting 24 forms with each layer stretching out as bracket, big in upper part and small in lower part, thinly scattered, steady and sturdy. It makes eaves of the pavilion look like flying, far and deep in the sky, a beautiful and magnificent view.
Entering the Avalokitesvara Pavilion, the very sight is a huge standing Avalokitesvara Statue. If one stands by it, his height is only up to her ankle. The Statue, 16.27 m in height, is the biggest clay sculpture of Avalokitesvara in China. Two statues of attendant Bodhisattvas under the knee of Avalokitesvara are also 3 m in height. On the crown of the head of Avalokitesvara, there are 10 small Avalokitesvare’s heads, hence it is called 11 faces Avalokitesvara. Reviewing around the inner part of the pavilion, one can discover that pillars of high and low storeys are not directly linked through, but the pillars of the upper storey are ed into the arch head of that of lower storey. The upper storey of the pavilion is in a form of six corners empty well, while the lower storey is in a form of square empty well. This kind of structure is not only beautiful and strong, but also adds the space of the upper part of Budha statues. On the four walls inside the pavilion, colorful murals are painted, the theme of which is the images of 16 Arhats and 2 Ming Dynasty Emperors, which are the earliest subjects of Buddhism. On he murals, 2 m high Arhats with 3 heads and 4 arms are extremely lifelike and Ming Emperors on the four walls are full of power and grandeur. On the upper part of the murals, there are mountains, forest, cloud and river, while on the lower part, there are paintings of secular themes with vivid and natural lines, which embody the superb the skill and arts of painting of ancient Buddhism in China.
篇四：英文导游欢迎词
Hello,everyone!
Welcome to Zhangjiakou.My name is Liujingzhen,a tour guide of Happy Jurney Agency.Our driver is Mr Li,and the car we take is a East branded,white coloured,with the number 666888.Please pay your good attention to it.I’m glad to serve as your guide today.Here,please allow me to express our hornest greetings to all of you on behalf of our agency.Now,please keep your body-baggage in good care and be ready for getting on.(in the car)，Now it’s 8:00 sharp,January 7th,2005.With the new year’s happy atmosphere,I hope we can have a enjoyable holiday together.I have to remind you that the weather in the north is very cold ,so please keep yourselves warm enough.
Let me say something about our trip. Hebei is situated at the north of the lower reaches of Huanghe River (Yellow River). Its capital is Shijiazhuang.At the Spring and Autumn Period, because the Kingdom of Yan dominated its northern area, while the Kingdom of Zhao occupied its southern area, Hebei was called The Land of Yan and Zhao.
Now we are going to Zhangjiakou,it located in the northwest of Hebei, 1990 kilometers away from Beijing, is the border area of Beijing.There are 4 districts and 13 counties under the administration of the government,Zhangjiakou has a long history and there are many cultural relics and places of historic interests,which are kept as witness of history,telling us stories that once happened in this old land.(get off) Ok,we arrive at our destination now.Please take all your baggages,we are going to get off.Take is easy,we have enough time.Would you please give a second look to the car we take :East branded,white coloured.
Now this is Dajingmen Gate,it locates in the nouthern part of Zhangjiakou.Two mountains named Eastern and Western peace stand facing each other..In 1927,when general Gao Weiyue,the superior of Chahaer mounted it ,impressed by the plains and mountains,he wrote down such words:大好河山.These four words is of great strength,in compliance with Dajingmen.
Dajingmen Gate witnessed the prosperity and downfall of the frontier tea-horse trade in the Ming Dynasty. It also made merchants both home and abroad gather in the leather metropolis, i.e. It became an important commercial pass because of the well-known leather, lamb and dried mushroom.. In 1673,the twelfth year of Kangxi,emperor of the Qing,Wu Sangui rebelled.Under the leading of the emperor Kangxi,thousands of brave Qing soldiers outside the Great Wall crossed Dajingmen Gate in force and marched southward,making a foundamental contribution to the repression of the “Three Region Rebellion”.Shortly after that,Ge erdan,chief of a northern tribe,led his army to invade and disturb southward for several times,making a substantial loss to the business between Zhangjiakou and Kulun,which is Wulanbatuo nowadays.So the eight business men who had provided the Qing with consistant arms and surplies before and after Qing’s crossing of the Great Wall,and therefore were granted great honor,wrote to emperor Kangxi,asking for a suppression.
The emperor had the idea to suppress them long before,so in the year1697,he led punitive expedition against Ge erdan in person for the third time.The main troop acrossed the very place: Dajingmen Gate,and marched northword.The local people gave a warm farewell to the army and served a good refreshment.Finally this war ended with the chief’s suiside.Under the suggestion of the local people when heard the happy news,a Literator called Zhang Zicheng wrote down some words:内外一统,which means all around China unified.Then they carved it on a piece of flat cliff.And now,although 300 yesrs has gone,it remains legible and in a good condition after so many years of corrosion of wind and rain.It embodies Chinese people’s desire for unity of country and peace of living.
Till now,our visit of Dajingmen Gate is going to be over.Wish today’s visit bring you satisfaction and enjoyment.
Ladies and Gentlemen:now we are on the way to the airport.In this departure time,I appreciate deeply our friendship.Although we only have spent less than five days together,we have visited Chengde Summer Resort and East Mausoleum of Qing,appreciated the beautiful sight of Baishang grassland,watched the excellent performance and tasted the local flavour.
We can say that,this is a successful and enjoyable experience,also the fruit of our efforts and cooperation.Fortunately,Mr Li and I had the chance of taking part in this meaningful and memmerable activity.Thanks sincerely for your help during our tour and wish you all happiness in the travel of life.
第二篇：导游词的结构
导游词由引言、主体和结语三部分构成。
(一)引言
引言就是开场白。好的开场白，好比一出大戏的序幕，一篇乐章的序曲，一部作品的序言。游客都讲究“第一印象”.而引言是给游客留下“第一印象”的极佳机会。引言包括欢迎词和景点概述两部分。
1.欢迎词
欢迎词是导游员表示欢迎的简短用语，包括表示欢迎.介绍自己，预告节目，预祝成功几个要素。
2.景点概述
景点概述中，导游员向游客介绍景观的基本情况，是对整个路线景点的预告，起到纲举目张的作用。
(二)主体
主体部分是导游词的核心，其内容是把景点的具体内容向游客进行详细的介绍。这一部分大都是以游踪为线索，按景点顺序用分述的方式一一进行解说。如七星岩的导游词在主体部分中分别对“第一洞天”、“姜太公钓鱼”、“北斗七星”、“露滴石笋”、“滴水观音”、“倒挂蝙蝠’、“三姐歌台”、“祝寿蟠桃”等景观进行了详介。 在《黄果树瀑布》(例文1)中，主体部分对“犀牛潭”、“水帘洞”、“黄果树瀑布夜景”进行了详细而生动的描绘真正起到了宣传景点、吸引游客、指导消费的作用。
在对景点进行介绍时，要注意景点之间的过渡与连接，不要叫游客感到突兀。如保定“华北明珠白洋淀”①的导游词中用了“朋友们请看，眼前的这一大片荷花，就是我们白洋淀有名的一景—十里荷香。”“我们现在来到的是生态游乐景区，大家请随我下船登岸”。“大家快看!前面就是我们白洋淀的禽鸟自然保护区了。”等过渡语。有了这些承上启下的过渡用语，游客心中更明白更踏实了。
(三)结语
结语是简单的送别词。如果说欢迎词给游客留下了美好的第一印象，那么好的欢送词则给游客留下的最后印象是深刻的、持久的'，甚至是永生难忘的。
结语包含表示惜别、感谢合作、小结旅游、征求意见、期盼重逢等意思。如七星岩导游词的结语是“七星岩就要游览完了，让我们借这一景物向贵宾表示良好的祝愿，祝大家身体健康，旅途愉快。欢迎大家有机会再来参观。”几句话虽然简短，但很暖人心。如果虎头蛇尾.草草收场，结果是前功尽弃.大煞风景。
第三篇：导游工作总结范文
新年的钟声即将敲响，转眼间已迎来了新的一年，在过去的一年中让我学会了很多，也让我懂得了如何待人处事，虽然在过去的一年当中曾有过欢乐，有过悲伤，曾一次次委屈的泪水打湿了我们的衣服可是我们都无愧于我们这一年的工作。
昨天我们还是一个在校的学生，而今天我们却成为了社会的一份子，在学校我们总是长不大的孩子，在老师的包含和容忍成长，而步入社会以后才体会到了社会的残酷性，再也没有了老师的包含和容忍，什么道要靠自己，在学校我们的想法很简单，可并没有想过工作以后面对的种种困难应如何解决，如何面对。
也许现在这份工作对于刚刚毕业步入社会的我们来说，有点苦有点累，可是我们还是很庆幸的得到了这份来之不易的工作。
也许在曾带团工作中，我们曾失望过、彷徨过，被游客的一次次刁难和冤枉、一些不公平的指责，没道理的批评，泪水在一次委屈的流了下来，但更多的是体会到了其中的美妙和欢乐，都说：微笑是的名片，当我第一次见到客人时我会用微笑面对他们，当我们告别时，他们脸上的笑容就是对我这一天工作的认可。我们是一个服务行业，服务行业的工作确实很辛苦，既然选择了这份行业，那么我们就要尽心尽职的做到。游客在我们心中永远是上帝，那么我们就要以他们为中心，从中也让我得到了很多的教训和启迪，思想境界得到了升华，与此同时也让我懂得了许多做人的真谛，这些东西在书本上中是学不到的，这些对于我以后的工作会有很大的影响，其中的酸甜苦辣使我得到了更多的磨练。
记得_总说过：既然游客掏钱来我们这请一位导游，那么就让游客觉得请我们这一个导游值得，所以再苦再累我们也要学会忍着。有时候派团我们有些人会去挑客人，说这客人不好带那客人不好带的，其实想想带什么样的客人都一样，我们都要用积极和热情的心态来面对每一位客人，客人是形形色色的，来自不同的省份不同的地方，我们更要以积极和热情的心态欢迎他们的到来，我们代表的不仅仅是我们个人，而有时候代表的则是一个地区乃至我们云台山的整体形象，祖国的大好河山美不美就靠导游一张嘴，那么我们既然是导游及更应该把我们知道的告诉游客，让他更多的了解我们美丽的大好河山。
也许在家中，我们每个人都是爸爸妈妈的掌上明珠，被爸爸妈妈宠着。而在学校，我们则又是老师心目中永远长不大的孩子。在他们的关心和呵护下，使我们成长着。但一下子让我们自力更生确实很难适应。昨天我们还是一个在校的学生，而今天我们却融入了神州这个大家庭中，再次感到很欣慰，导游永远是万人之中笑脸相陪的人，总之，俗话说的好，读万卷书不如行万里路，行万里路不如阅人无数，做好一个导游工作，对我们导游来说可以是终生受益匪浅的。
在此呢也要感谢冯总和自助游自驾游服务中心给予我这份工作和这次机会，无论在以后的道路中有多么崎岖，再苦再累也要坚持到最后，话说，不想当元帅的士兵不是好士兵，那么希望我们一起努力，为我们自助游自驾游服务中心创造更好的明天。也许在自助游自驾游服务中心会留下我们每个人的欢声笑语，在以后的工作中，我会尽心尽职的做好自己的本职工作，虽然我并不是的导游，但我会进我的努力做好每一件事!
第四篇：导游带团导游带团心得体会二精选
5、 带团过程中组织活动，调节气氛
团队旅游中最精彩的当然是景点内的参观，但在整个游览过程中，车上时间一般要多于景点游览，在游客进入对你再生动的讲解也提不起精神的时候，做个游戏或讲个笑话就是最好的提神方法。游戏有很多的种类，导游根据游客不同的性格、职业找一些合适的来操作。笑话是一个很敏感的东西，很多地区的导游以讲色情或政治类的笑话为擅长，我们建议大家不要这样做，这样会降低你导游的身价，让人觉得你像是个哗众取宠的小丑。建议大家可以去上网找一找，或者直接从一些传统的相声段子中截取一些精华，讲笑话也同样可以表现出人的修养。在市内堵车、长城回来的路上、游客出现抱怨情绪等时候，组织一些活动是非常明智的选择。
6、出色完成导游促销，创造收入
旅游是对当地经济的促进，在很多地方，游客的消费占了整个旅游费用的很大部分。在这种市场经济的大潮中，导游运用适当的讲解激发起游客的购物兴趣，从中赚取佣金是完全合理的。任何的商品都是有它的成本的，而成本与实际的市场价格往往相差几倍几十倍之多。但这些利润并不是生产商一家赚取的，中间还要有很多层批发商和销售商来分成，还有最大的支出是广告费用。据说，可口可乐每年用于广告宣传的费用大约全年总利润的50%，也就是说，我们在一听3元的可乐，有1.5元被广告商拿走了。导游的促销讲解，也就相当于宣传费用，商家省去了在电视报纸做广告的宣传费，还能够销售出产品，自然要给导游一部分佣金作为广告费了。 在促销讲解中，导游大可不必不好意思，但绝不能强硬或欺诈，不择手段地骗取游客的消费的导游，不但违背了导游的职业道德，同时也违反了有关的行业法规。导游要做的是，在知识方面不断充实自己，勤于收集各种相关资料，在讲解时以丰富的信息和生动的语言来打动游客才是正途。另外，尽量使自己对你所讲解的旅游商品产生兴趣，连你自己都不喜欢或根本不信的东西，你很难生动地加入感情地来介绍。
7、新导游如何选择旅行社，确保不上当，避免陷阱
目前的行业情况是地接旅行社的收入要比组团社低很多，所有很多大的旅行社例如国、中、青旅都很少涉足地接工作了，做地接工作的大部分都是一些中小型的旅行社，其中难免鱼龙混杂，新导游由于刚刚考下导游证，社会经验不多，又有急切的求职心理，因此很容易在找社的时候容易掉入一些旅行社的求职陷阱。旅行社的陷阱大多有类：所要高额保证金和恶意拖欠团款。前者是指旅行社同意把证调入该旅行社，但前提是要交纳高额的质量保证金，并不给予任何单据，这一点很好预防。只要提前问好保证金的数额，交纳的同时所要收据就可以了，一般旅行社的保证金维持在1000-2000元左右。后者则是非常可怕的陷阱，甚至很多老导游都经常上当，主要是指导游在带团期间为团队预先垫付门票款，但在带团结束后（无投诉情况下）未按时归还团款，而将导游的钱用于其他方面的投资，这是一种类似于欺诈的行为，但由于很多导游顾虑旅行社不给派团而不敢声张，导致团款越欠越多，有不少导游一两年内被旅行社拖欠了数万元之多，有些导游全年的血汗钱都在旅行社里，导致自己手中一堆白条，无处要钱。最近导游栖息地论坛还在组织北京的导游索要被旅行社拖欠的团款，可见普遍性。预防被押款主要做到两点：第一，在去旅行社前向同行或前辈打听下该社的口碑，如果是口碑很差的那种，那就要注意了；第二，先给这个社带一两个团看看，如果社里按约定时间报帐，保守信用，可在该社继续带团，若社内工作人员以各种理由拖延时间，则立即停止为该社带团，专心追讨团款，在一定时间内还没有报帐的迹象，导游要果断地拿起法律的武器来保护自己的合法权益，用实际行动维护导游的良好工作环境。
8、做一名谦虚谨慎、八面玲珑的导游员 导游是一项前途光明的工作，但从统计数据上讲，导游工作的平均年限在3-4年，很多导游在入行一两年就转做其他了，可能因为收入与支出不成正比；旺季身体过度疲劳；经常受委屈等很多原因，就不一一赘述了。所以，行内开玩笑地讲，当你工作的第二年时，就已经是老导游了。那时候，你在带团中可能已经有跟你团学习的新导游了。而你的收入，也比第一年有了很大的提高。这时候很多导游开始进入了一种骄傲自满、不求上进的阶段。说话的时候没有了以往的谦虚，变成更多的自我吹嘘和夸夸其谈；放弃了继续学习提高的努力，进入了一种花天酒地的生活。还有不少导游沾染上了行内最流行的通病——吹牛，就是把自己带团中取得的“战绩”添油加醋地向同行介绍，不分场合地点，甚至在公交车中打电话说这事也是旁若无人。且不说这些行为让很多同行嗤之以鼻，就说造成公众的社会影响有多恶劣，导游更应该为维护自身职业的良好舆论环境作出努力。真正的导游在什么情况都不应该放弃学习，更不能放弃谦虚的态度，态度是决定一切的。导游也是人，但导游应该是一个谦虚谨慎、八面玲珑的人
第五篇：导游工作总结范文
1、沉着冷静，不急不躁，以积极的心态迎接每一位游客。
作为一名导游，在带团过程中会遇到许多意想不到的事，面对突如其来的问题，首先要沉着冷静，切不可自乱阵脚。及时向旅行社汇报请示，与客人、景区、饭店、宾馆保持沟通和联系，集思广益，合众人之力把问题解决，使事情的结局能够程度地满足各方面的期望和要求。
在带团过程中，也难免会与客人发生一些思想的碰撞，这时要以积极的心态去面对。客人伤我千百遍，我待客人如初恋。远道的都是客，我们要有包容之心，使游客不仅能够看到一方美景，同时也能感受到一个城市的精神文明程度。我们是城市的一张名片，断不可玷污这张名片。
2、善于讲事实和讲故事，有虚有实，虚实结合。
苏州是一座历史文化名城，悠久的历史，厚重的文化。在古城沿革的过程中，一直有一条文化的线贯穿其中。这座城市的精神之核从未淡然，正是有了这条主线，苏州才有今日的繁荣。所以，我们在讲解的过程中，不仅要把眼前的实物用优美的语言讲解给游客听，同时也要深挖其历史文化底蕴，让每位游客在苏州旅游都能有一种穿越古今的感觉，对苏州的历史和现在有全面了解，从而深深地为其感动。
3、善于铺叙和插叙，润物无声，潜移默化。
在讲解的过程中，要贯穿一种思想：不仅要促进地方经济发展，同时也要传递精神文明。讲解要深入浅出，截取最普通的生活片段，把生活的哲理蕴藏其中，在讲解故事和历史景观的同时，使游客同时受到精神的洗礼。把积极向上的人生观世界观宣扬出去，把一个城市的文化精神传递出去，这是一位导游当仁不让应该致力的事。
4、多读书，多记忆，多向他人学习，多做阶段总结，不断推进自我完善。
世事洞明皆学问，人情练达即文章。台前一分钟，幕后十年功。作为一名导游，也要与时俱进，跟紧时代的步伐，不断完善自己的知识体系和为人处世的能力。要想提升自己，就要善于学习，乐于学习，不仅向书本求知识，也要善于向他人学习，在生活中学习。要不断解放思想，时时对易自己为人处世的方式，争取能够做到游刃有余。要不断地向生活学习，抱着活到老学到老的心态，揣着一颗热爱生活热爱生命永不止步的心，向着自己的梦想不断努力。
最后，用一副对联表达自己所遵循的准则和追求的境界：
依托景观，悠游时空隧道，注重审美体验;
立足文化，出入逍遥之境，品读百味人生。
第六篇：导游带团英语对话——客房设备
Chen(导游)：Please pay attention to me, now, I will give you the room card.现在我把你们的房卡发给你们。Please get to your room and have a rest.请大家先回到房间休息一会。I will wait for you until 7 o’clock at the evening.我会在酒店大厅等到晚上7点，Just come to me if you have any problem.如果大家有什么问题尽管来找我。 Li (游客) Excuse meMr. chen
Chen：can I help you ?
Li: Yes ，I am afraid there is something wrong with the TV.
Chen:What is wrong with the TV?
Li:The picture is wobbly.
Chen: Don’t worry ! Let’s go and reflect this problem to the hotel.我们一起去向酒店反映一下这个问题。
Chen: Excuse me
Xue (前台接待)：Can I help you ?
Chen：I am a tour guide. The TV in the room where one of the tourists live have a problem.我是导游，我们团队里有一个游客房间的电视机出了点问题，The picture is wobbly.
Xue , I’m sorry . what is your room number?
Li：310
Xue :I’ll send for an electrician from the maintenance department .we can have it repaired .please wait just a few minutes, madam.
Li：OK thanks !
Chang (维修工)Room Maintenance, may I come in ?
Li：How do you do ?
Chang: How do you do ? The TV set is not working well. Is that right, madam? Li：No ,it isn’t .
Chang:Let me have a look.oh, it is the wire behind the TV that loose. 是电视机后面的线松了，I will bring it right away.
Madam,everything is OK now.
Li : Howefficient! Thanks a lot .This is for you .
Chang: Oh, no. We won’t accept tips, but thank you , anyway. Sorry for the inconvenience. We do hopeyou will enjoy your stay here !
Li : Thanks ,88
